2007 Mercedes benz ML350 Seats Front Assembly Seat Heater Cooler Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz ML350 2007 seats front assembly seat heater cooler. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz ML350 2007 seats front assembly seat heater cooler and complaints other owners have filed.
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2007 Mercedes benz ML350 Seats Front Assembly Seat Heater Cooler Problems, Complaints and Defects

 Issue ID660579
 Internal NHTSA #10215954
 ManufacurerMERCEDES-BENZ USA, LLC.
 BrandMERCEDES BENZ
 ModelML350
 Model Year2007
 File date21/01/08
 ComponentSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Product type codeVEHICLE
 Description of the problemWhile out of state on vacation, we activated both the driver side and the passenger side seat warmers in my car. After about two to three minutes of activating the seat warmers, we began to smell burning leather. All of a sudden we began to see smoke coming from the driver side of the vehicle. After seeing the smoke, we pulled over to the roadside to see where the smoke was coming from. Once we exited the vehicle we realized my husbands jacket and shirt had been burned by the malfunction in the driver side seat back warmers. After inspecting the seat back, we saw that the seat had a large burn area. We immediately turned off both seat warmers and the vehicle's engine. The burning finally stopped after tuning off both the seat warmers and the vehicle. This was the worst encounter that i ever had with a vehicle, and the vehicle happens to be a brand new mercedes-benz ml350, 2007 model from downtown la motors. I had always dreamed of owning a mercedes-benz, but i never thought that i would have this kind of experience with such a prestigious vehicle. I thought that i had purchased my dream vehicle, but after this experience i realized that i was mistaken. This experience spoiled our trip, and traumatized my family and i. Not only did it spoil our trip, we were inconvenience and devastated by the damage to the vehicle and also to my husband who was almost burned by the incident. My vehicle is now in the process of being repaired by the dealership. Upon completion of the repairs, i will be hesitant to use the seat warmers in my vehicle again because the confidence and trust i once had in my vehicle has been diminished. I am afraid that it may happen again.
 Vehicle Mileage at Failure11976
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateLOS ANGELES, CA
VIN pattern 4JGBB86E57AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?Y
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase08/04/07
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeAWD
Transmission typeAUTO
 Vehicle speed20
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameDOWNTOWN LA MOTORS
 Dealer's telephone number213-748-8951
 Dealer's cityLOS ANGELES
 Dealer's state codeCA
 Dealer's ZIP code90015
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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